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Performance and Analytics Advisor

Apply now Job no: 495044
Work type: Full time
Location: CBD
Categories: Network Operations, Lines Management, Professional, Operations

About this job

Yarra Trams requires the services of an experienced performance and analytics advisor to identify and deliver performance improvements across the network.

What the role entails

Reporting to the Manager, Network Performance, this role will require the successful applicant to understand the operational performance of the tram network, to identify improvement opportunities across operations through data-driven insights, and to support reporting and governance meetings. The role involves:

  • Analysing performance to identify trends and key drivers and propose improvement actions/projects based on business intelligence;
  • Developing visualisation dashboards to support decision-making;
  • Establishing and improving efficient and effective processes for analysing, presenting and sharing operational performance data to enable clear presentation and assessment of change and identification of performance issues;
  • Identifying valuable data sources and automating collection processes;
  • Regularly providing reporting on network performance at different forums (on a daily, weekly, and monthly basis);
  • Assisting in identifying key impact of changes on performance through post implementation reviews;
  • Assessing and submitting EOPR claims via a thorough knowledge of the Operations Module of the Franchise Agreement;
  • Being the business custodian of Kestrel, our performance management tool, including providing support and advice to users of Kestrel.

What you will need for this role

To be successful in this role, you will have:

  • Tertiary qualifications in a related discipline (Engineering, Mathematics, Science, Statistics). Industry-relevant practical experience is advantageous;
  • Strong analytics and data visualisation/business intelligence knowledge;
  • A proven history of high performance within a similar role;
  • Proficiency in generating high quality reports, proposals and stakeholder papers;
  • Effective communication skills and ability to engage and influence stakeholders at all levels;
  • Excellent problem solving, self-driven, and time management skills;
  • Ability to adapt to a fast-paced environment and prioritise tasks.

Download File Advisor - Network Performance PD Sep 2020 (vacant).pdf

Advertised: AUS Eastern Daylight Time
Applications close: AUS Eastern Daylight Time

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