Job no: 494819
Work type: Full time
Categories: Customer Information, Professional
Yarra Trams requires the services of an experienced Senior Events Communications Officer to increase customer satisfaction through providing effective and efficient centralised customer information for disruptions and special events.
Yarra Trams operates the largest light rail network in the world and has a rich history stretching over 100 years. The strength of this Melbourne icon is underpinned by truly committed, diverse and passionate people who are all striving to deliver the vision of providing world-class customer service.
We are focused on continuously improving systems of work and processes, and at the heart of our efforts are four values – ‘Think like a passenger’, ‘Zero Harm’, ‘Respect for People’ and ‘Continuous Improvement’ and they shape our culture as we build for the next century of trams in Melbourne
This is an exciting opportunity for a Communications Officer to ensure the delivery of timely, accurate and professional passenger information and communications during unplanned, late planned and planned disruptions on the tram network. Reporting to the Team Manager, Passenger Experience Delivery, the role involves:
To be successful in this opportunity, you will have:
Advertised: 08 Jan 2020 AUS Eastern Daylight Time
Applications close: 24 Jan 2020 AUS Eastern Daylight Time
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